Refunds and Exchange Policy
At YogMukhi., we prioritize your satisfaction and aim to create a seamless shopping experience. Our Returns and Exchange Policy is designed to provide you with the utmost convenience and flexibility. We believe in keeping our customers happy and exceeding your expectations. Therefore, our policy is tailored in your favour:
Products sold during discounts are considered as FINAL SALE. No Return/Exchange.
1. Easy Returns: If for any reason you are not completely satisfied with your purchase, you have a generous 7 days window to initiate a return. No questions asked! We accept returns for items that are unused, unworn, and in their original packaging. A nominal fee of Rs 200 ( due to bigger size of product deliver charges are high ) will be deducted per order for reverse pickup. For COD orders, refunds will be processed in the form of store credit.
2. Return Shipping: We value your trust in us. To ensure your convenience, we offer return shipping on eligible items within 7 days of purchase. Simply contact our customer support team and we will provide you with a return shipping label to return the item. For COD orders, refunds will be processed in the form of store credit. For orders where return pickup is not available, the customer has to self-ship to us at 186 Sector 55 Awas Vikas Coony Agra UP -282007, No amount will be deducted in that case, and 100% refund will be provided.
3. Flexible Exchange Options: If you wish to exchange an item for a different size, colour, or style, we’re here to accommodate your preferences. Our exchange process is simple and hassle-free. Reach out to our customer support team, and we will guide you through the process and arrange the exchange. Simply contact our customer support team. We charge Rs 200 for exchange of product. Exchange is allowed only once per order.
4. Dedicated Customer Support: Our knowledgeable and friendly customer support team is available 5 days/week to assist you with any questions, concerns, or assistance you may need regarding returns and exchanges. Your satisfaction is our top priority.
5. Continuous Improvement: Your feedback matters to us. We take customer feedback seriously and use it to improve our products and services. Your input helps us enhance our offerings and ensures a better experience for all our customers.
YogMukhi is dedicated to building long-lasting relationships with our customers. Our Returns and Exchange Policy is a testament to our commitment to your satisfaction. We hope this policy demonstrates our confidence in our products and our dedication to delivering exceptional customer service.
Thank you for choosing YogMukhi for your shopping needs. We look forward to serving you with the highest level of care and professionalism.
